Customer services

An ongoing commitment to ethics and responsability

Since KEYBIO was created, its founders have always placed ethics and responsibility at the heart of the company’s quality approach.  Our team is committed to four essential values:

• Tests carried out according to standard procedures and in compliance with Good Microbiological Practices.
• Methodological transparency and clear results.
• A partnership with the customer through a committed team always ready to listen and provide recommendations at all times.
• Continuous improvement of the quality management system and its results.

Transparent company practices, a policy of ongoing capacity building, development of preventive action programs, active participation of our staff in working committees in the laboratory's activity sectors-all ensure that our customers have the best possible guarantee of test reliability and top quality results.